Refund policy
At HOMES Great Lakes, we want you to be completely satisfied with your purchase. That's why we offer a 14-day money-back guarantee on all items. We offer a full refund, including the cost of shipping on the original order. The return shipment cost is the customer's responsibility. Seasonal or promotional items are not eligible for refunds. We are a small business and appreciate your understanding!
Return Eligibility: To return an item, it must be:
- Unused and in original condition
- In its original packaging
Please include your order number and relevant information with your return.
Return Process: Once we receive your item, we will either issue a refund or send a replacement based on your preference.
Need Assistance? For any questions or concerns about returns, please contact us at: homesgreatlakes@gmail.com.
Thank you for choosing HOMES Great Lakes!